FAQ

 

General Questions

What is a multiviewer?
In what situations would you use a multiviewer?
What are the differences between the Sequoia, Rainier, and Titan series of products?
Are Avitech modules compatible with products from other vendors?
What do you mean when you say Avitech products have "scalability"?
What does "cascading" mean and what can it do for me?
What does "No Single Point of Failure" mean?
What sort of after-sales support does Avitech offer?

Q: What is a multiviewer?

A: Multiviewers allow users to combine multiple video or computer sources onto a single display. Our Titan and Sequoia families of products can also offer keyboard/mouse control for computers, allowing users to operate multiple computers simultaneously. Using multiviewers helps save space, money, and energy by allowing users to install fewer displays while still monitoring and controlling multiple sources. [Back to top]

Q: In what situations would you use multiviewers?

A: Multiviewers are useful in situations where users need to monitor multiple video or computer sources in a tight space, such as in broadcast vans or security control rooms. Avitech multiviewers are currently deployed in defense, hospitality, broadcast, pro A/V, IT and many other professional fields. [Back to top]

Q: What are the differences between the Sequoia, Rainier, and Titan series of products?

A: The Sequoia integrates keyboard/mouse control with your multiviewing setup. Sequoia Solo modules combine HDMI or DVI-I and HD/SDI inputs with a built in KVM switch, a USB hub, speakers and microphone/headphone jacks. Rainier modules are compact and economical, representing an affordable entry-level solution for combining CV, HD/SD-SDI and DVI-I signals in cascaded groups of up to 4 modules. The Titan series can accommodate up to 120 HD/SDI and DVI-I inputs in one 15 module cascade and offers integration with the Sequoia Station, allowing for keyboard/mouse control. [Back to top]

Q: Are Avitech modules compatible with products from other vendors?

A: Avitech currently has a relationship with both CyberTouch and Elo, and we recommend that you use their touchscreens with the Sequoia 4H. However, Avitech modules are compatible with many other companies’ products as well. Please contact Avitech for information regarding compatibility with specific products. [Back to top]

Q: What do you mean when you say Avitech products have “scalability”?

A: Unlike some other multiviewing systems on the market today, Avitech modules are designed to work both individually and connected together in a cascade. As your system grows and your monitoring needs increase, it is easy to simply add more modules to your system and expand your capability. Likewise, if you start with a large cascade of modules but no longer need as many inputs on one screen, it’s simple to break it apart and redistribute the multiviewers to areas where they would be better employed. [Back to top]

Q: What does “cascading” mean and what can it do for me?

A: Cascading is the key hardware functionality in Avitech modules that allows for their excellent scalability. Titan and Rainier modules can be daisy-chained via a DVI-I and an RJ-45 connection that enables multiple modules to be connected together and operated as a single unit. Up to 15 Titans and up to 4 Rainiers can be combined. [Back to top]

Q: What does “No Single Point of Failure” mean?

A: Avitech prides itself on the quality and reliability of our products. However, we recognize that products sometimes fail due to age or adverse operating conditions. Avitech’s cascading technology minimizes this problem by locally isolating failure where it begins. If a module fails, only the inputs connected to that module will stop functioning. The inputs connected to other modules will continue to be displayed on-screen. This is true even if the master module in a cascaded configuration fails. [Back to top]

Q: What sort of after-sales support does Avitech provide?

A: Avitech provides on-site training and commissioning, free tech support, as well as a 15-month warranty for all products. Returns and exchanges are available on request. Contact us at info@avitechvideo.com or 1-425-885-3863 for more information. [Back to top]

MCC-8004 Multiviewers

Q: What video inputs are supported by MCC-8004 series multiviewers?

A: Depending on the model, MCC-8004 series multiviewers support CV (PAL/NTSC) and HD/SD-SDI video inputs. Please see the MCC-8004 datasheet for a detailed list of models and configurations.


Q: What audio inputs are supported by MCC-8004 series multiviewers?

A:  Depending on the model, MCC-8004 series multiviewers support analog audio, AES audio, and embedded audio from HD/SD-SDI video sources. Please see the MCC-8004 datasheet for a detailed list of models and configurations.


Q: What is the maximum number of inputs supported by MCC-8004 series modules?

A: Fifteen MCC-8004 series modules can be cascaded to support a total of 60 video inputs.


Q: What features are included in the on-screen displays of MCC-8004 modules?

A: MCC-8004 module on-screen displays feature customizable on-screen labels, borders, alarms, optional audio meters, and support for Asian and European symbols.


Q: Are the display windows customizable?

A: Yes, display windows can be positioned and resized according to user needs.

MCC-8001U Image Scalers

Q: What is the difference between a MCC-8001U image scaler and a MCC-8004 multiviewer?

A: The MCC-8001U image scaler is designed to “scale up” (resize and sharpen) video sources in full-screen mode and is not a multiviewer, while MCC-8004 multiviewers allow users to view multiple video sources on a single display.


Q: What video inputs and outputs are supported by MCC-8001U series image scalers?

A: MCC-8001U modules support CV and HD/SD-SDI video inputs and DVI/VGA outputs.


Q: What features are included on the onscreen display of the MCC-8001 series?

A: MCC-8001U module on-screen displays feature customizable on-screen labels, borders, alarms, optional audio meters, and support for Asian and European symbols.


Q: What resolutions are supported by the MCC-8001U series?

A: MCC-8001U modules support video inputs up to 1080i 50/60Hz and video outputs up to 1920×1200 50/60Hz and 1680×1050 75Hz. Please see the MCC-8001U datasheet or contact Avitech for a complete list of supported input and output resolutions.

 

Titan

What is the difference between a Titan 8000 multiviewer and a MCC 8004 multiviewer?
What inputs are supported?
What is the maximum number of inputs supported?
What resolutions are supported?
What features are included in the on-screen display?
Are the display windows customizable?
What is the Sequoia Station and why would I pair it with a Titan 8000 module?

Q: What is the difference between a Titan multiviewer and a MCC-8004 multiviewer?

A: Rainier series multiviewers are our entry-level product, and as such do not have the same array of features available through the Titan series. Titan 8000 multiviewers are designed to process DVI-I computer inputs as well as HD/SD-SDI and CV video inputs, while Rainier series multiviewers are designed specifically to process CV and HD/SD-SDI video inputs plus a single DVI-I background image. Additionally, Titan modules are compatible with the Sequoia Station, enabling keyboard/mouse control through computer inputs. [Back to top]

Q: What inputs are supported?

A: Depending on the model, Titan 8000 series modules support DVI/VGA/YPbPr and HD/SD-SDI/CV video inputs. [Back to top]

Q: What is the maximum number of inputs supported?

A: Fifteen Titan 8000 series modules can be cascaded together to support up to 60 DVI/VGA/YPbPr inputs and 60 HD/SD-SDI/CV video inputs. [Back to top]

Q: What resolutions are supported?

A: Titan series modules support input resolutions up to 1080i 50/60Hz with HD-SDI and up to 1920x1200 (WUXGA) with VGA/DVI sources; output resolutions can reach 1920×1200 50/60/75Hz. Please consult the Titan 8000 series datasheet or contact Avitech for a full list of supported resolutions. [Back to top]

Q: What features are included in the on-screen display?

A: Titan module on-screen displays feature customizable on-screen labels, borders, loss of video alarms, and support for Asian and European symbols. [Back to top]

Q: Are the display windows customizable?

A: All windows are freely adjustable and repositionable. Labels and borders can also be edited, enabled, or removed. [Back to top]

Q: What is the Sequoia Station and why would I pair it with a Titan 8000 multiviewer?

A: The Sequoia series of products adds keyboard and mouse functionality to the existing multiviewer system, allowing users to control as well as view multiple computer sources. Users should consider Sequoia products if they need to operate multiple computers in with a single set of keyboard and mouse. [Back to top]

Rainier

What is the difference between the Rainier series and the Titan series?
What inputs are supported?
What is the maximum number of inputs supported?
What resolutions are supported?
What features are included on the on-screen display?
Are the display windows customizable?

Q: What is the difference between the Rainier series and the Ttian series?

A: Rainier series multiviewers are our entry-level product, and as such do not have the same array of features available through the Titan series. Titan 8000 multiviewers are designed to process DVI-I computer inputs as well as HD/SD-SDI and CV video inputs, while Rainier series multiviewers are designed specifically to process CV and HD/SD-SDI video inputs plus a single DVI-I background image. Titans take up a full rack unit per module, while Rainiers only occupy a ½ rack unit. [Back to Top]

Q: What inputs are supported?

A: Rainier series multiviewers support HD/SD-SDI/CV video inputs as well as DVI/VGA/YPbPr inputs as a background image. Embedded audio from SD/HD-SDI inputs is also supported. Please note that Rainier DVI/VGA products are stand-alone and cannot be cascaded. [Back to Top]

Q: What is the maximum number of inputs ?

A: Rainier series multiviewers can be cascaded in groups of four to support up to 16 video inputs and one DVI input on one screen. [Back to Top]

Q: What resolutions are supported?

A: Rainier series multiviewers support input resolutions up to 1080i 50/60Hz for video input and 1920×1200 for DVI-I input; output resolutions up to 1920×1200 are supported. Please see the Rainier series datasheet or contact Avitech for a full list of supported resolutions. [Back to Top]

Q: What features are included in the on-screen display?

A: Rainier module on-screen displays feature customizable on-screen labels, borders, optional audio meters, and support for Asian and European symbols. [Back to Top]

Q: Are the display windows customizable?

A: All windows are freely adjustable and repositionable. Labels and borders can also be edited, enabled, or removed. Note that Avitech sells a line of fixed quad split Rainiers- these do not have adjustable or repositionable windows. [Back to Top]

Sequoia Series

What does the Sequoia Series do?
Can Sequoia multiviewers be used independently?
What inputs are supported?
Are Sequoia modules compatible with existing KVM switches?

Q: What does the Sequoia Series do?

A: The Sequoia series adds keyboard and mouse functionality to the multiviewing environment, allowing users to simultaneously view and operate multiple computers from a single set of keyboard, monitor, and mouse. Users should consider Sequoia products if they need to supervise and operate multiple systems at once. For example, users could easily work on one connected computer while monitoring code compiling on several other computers. [Back to Top]

Q: Can Sequoia series modules be used independently?

A: The Sequoia Station must be used in conjunction with Titan 8000 multiviewers, but the Sequoia 2x2V/2H2V/4H modules integrate multivewer and mouse/keyboard functions within single enclosures, allowing them to be used independently. [Back to Top]

Q: What inputs are supported?

A: Sequoia series modules support input peripherals with PS/2 and USB interfaces. [Back to Top]

Q: Are Sequoia modules compatible with existing KVM switches?

A: Sequoia modules are compatible with existing KVM switches, providing last leg display and operation to expand functionality to a large number of computers. [Back to Top]

TACP-100

Q: Which Avitech modules are compatible with the TACP-100?

A: MCC-8004, VCC-8000, and Rainier multiviewers are compatible with the TACP-100; MCC-8001U image scalers are also compatible.


Q: Why would I use the TACP-100?

A: The TACP-100 is optimized for installations where the use of a PC for control is not practical due to space constraints or other reasons; the TACP-100 provides one-touch access to multiviewer configurations. The small form factor of the TACP-100 helps to conserve space and provide easy access.


Q: How many modules can be controlled by one TACP unit?

A: TACP-100 units are capable of directly communicating with up to 120 Avitech multiviewer modules over seven different IP addresses and one RS-232 connection.

 

 

 

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